Services Offered

GAWD Dispatching provides freight dispatching and related support services for Dry Van owner-operators and small Dry Van fleets. Services may include load searching, broker communication, paperwork assistance, and general operational support.

GAWD Dispatching is not a freight broker, carrier, or motor carrier.

 

No Guaranteed Loads or Rates

GAWD Dispatching does not guarantee:

• That a load will be booked

• Specific rates or revenue

• Continuous work

• Broker approval

Dispatching services involve time, effort, and professional work — not guaranteed outcomes.

 

Carrier Responsibility

The carrier is solely responsible for:

• Maintaining active authority and insurance

• Equipment condition and readiness

• Compliance with all federal, state, and local regulations

• Final decisions on accepting or declining loads

All load decisions belong to the carrier.

 

Payment, Refunds & Credits

Dispatch fees are charged for services rendered.

• Payments are refundable only if dispatching has not started

• Once dispatching begins, payments are non-refundable

• If a load is not booked or the carrier cannot run, payments may be applied as a credit toward future dispatching services

• Credits are valid for 90 days from the original service start date

Full details are outlined in the Refund & Credit Policy, which is incorporated into these Terms & Conditions.

 

Communication

GAWD Dispatching communicates primarily by phone, text, and email during business hours. Timely communication from the carrier is required to effectively perform services.

Missed communication or unresponsiveness may delay or limit dispatching efforts.

 

Third-Party Services

GAWD Dispatching may assist or communicate with third parties such as brokers, factoring companies, or service providers on the carrier’s behalf, but does not control their actions, decisions, or payment timelines.

 

Limitation of Liability

GAWD Dispatching is not responsible for:

• Broker payment delays or non-payment

• Market conditions or rate changes

• Mechanical breakdowns

• Detention, layover, or accessorial disputes

• Loss of income or business interruption

 

Termination of Services

Either party may end the dispatching relationship at any time. Credits, if applicable, will remain subject to the Refund & Credit Policy.

 

Changes to Terms

These Terms & Conditions may be updated as the business grows. Updates will be posted on this page.

 

Contact

If you have questions or concerns about these Terms & Conditions, please contact us by email first at:
channy@gawddispatching.com

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We review all inquiries and will follow up by phone if additional discussion is needed.